Consumer News & Views
The official monthly newsletter of the Central Mass Consumer Council
November 2024
What People Say About Their Consumer Council
I recently joined the Consumer Council, and I appreciated your call center’s fast response and good service.
Your membership department was very helpful in processing my membership application, so I could then join Campus Federal Credit Union here in Baton Rouge.
Polly S. – Baton Rouge, LA
I just wanted to thank you folks at Consumer Council for all your help with my Ford truck recall issues.
I just spoke to my Ford dealership after your Consumer Advocate contacted them, and they scheduled an appointment for me to get my F150 truck fixed later this week.
Ben D. – Kensington, MD
Your team at Consumer Council has been wonderful to work with as our federal credit union launches its new Financial Fitness program.
The materials you provided will help us reach more college-age students as we focus on expanding our financial education services to the 18-25 age group.
Kitty H. A Federal Credit Union – Nashville, TN
I appreciated Consumer Council’s timely response when I emailed you to report my identity theft situation. The advice your staff gave me was very helpful.
As you suggested, I contacted the FBI office here in Houston, and they were very helpful in telling me what I needed to do to protect my bank accounts and credit card information.
James T. – Houston, TX
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